Hanaderma

Terms & Conditions

Last updated: May 2026

Welcome to Hanaderma. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Company Information

Hanaderma is operated by Global Caravan.

Company Details:

  • Company Name: Global Caravan
  • CEO: VADIM KIM
  • Registration Number: 676-29-00619
  • Address: Republic of Korea, Seoul, Seongdong-gu Seongsui-ro 118, Academy Tower, #1805
  • ZIP Code: 04797
  • Email: info@hanaderma.com
  • Phone: +82 10-8301-1510

2. Products

Hanaderma sells skincare and cosmetic products for personal use only.

All products available on this website are intended for cosmetic and skincare purposes only. Products are not intended to diagnose, treat, cure, or prevent any disease.

Customers are responsible for reviewing ingredient lists and product information before use. Individual results may vary depending on skin type and personal sensitivity.

3. Eligibility

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable law in your country or region.

4. Orders & Payments

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud, unauthorized transactions, or violations of these Terms.

Accepted payment methods include:

  • Credit/Debit Cards
  • Bank Transfer
  • Western Union

All payments must be completed before shipment.

5. Shipping & Delivery

We offer worldwide shipping.

Estimated delivery times:

  • United States: approximately 3–7 business days
  • Europe: approximately 6–10 business days

Delivery times are estimates only and may vary due to customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Hanaderma is not responsible for delays or losses caused by incorrect addresses submitted by customers.

6. Customs Duties & Import Taxes

Customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, or additional charges imposed by their local customs authorities.

Hanaderma is not responsible for delays caused by customs clearance procedures.

7. Refunds & Returns

If an order is not delivered and confirmed as lost in transit, we may issue a refund or reshipment after investigation with the shipping carrier.

If an order has been successfully delivered, returns may be accepted only under the following conditions:

  • Products must be unopened, unused, and in original condition
  • Customers are responsible for return shipping costs
  • Returned items must be shipped back to our designated return address

Refunds will be processed after inspection and approval of returned items.

For hygiene and safety reasons, opened or used skincare products are non-refundable and non-returnable.

8. Personal Use Only

Products purchased from Hanaderma are intended for personal use only and may not be resold, redistributed, or used for unauthorized commercial purposes without written permission.

9. Product Availability

We strive to keep inventory information accurate; however, product availability may change without notice. In rare cases, products may become unavailable after an order has been placed. If this occurs, we will contact the customer regarding replacement, store credit, or refund options.

10. Limitation of Liability

Hanaderma shall not be held liable for:

  • Individual allergic reactions or skin sensitivities
  • Improper product use or storage
  • Carrier delays
  • Customs delays or import restrictions
  • Indirect or consequential damages arising from use of this website or products

Customers are encouraged to perform a patch test before full product use.

11. Intellectual Property

All website content, including images, logos, text, product descriptions, graphics, and branding, is the property of Hanaderma or its licensors and may not be copied, reproduced, or distributed without prior written permission.

12. Changes to Terms

Hanaderma reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Hanaderma
Email: info@hanaderma.com
Phone: +82 10-8301-1510